CEOs Speak
CEOs Speak is where CEO’s open up to what it takes to reach the pinnacle. What drives them, what sustains them, the challenges they face and the lessons they’ve learned through their long difficult journey. Join Charlie Katz, Bitbean's Executive Creative Director as he interviews the dynamic thought leaders who are building some of America’s most successful companies.
CEOs Speak
Dr. Joseph Michelli of The Michelli Experience
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Charlie Katz
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Season 1
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Episode 36
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Joseph A. Michelli, Ph.D., an internationally sought-after speaker, author, and organizational consultant. He is a Wall Street Journal, USA Today, Publishers Weekly, Nielson BookScan, and New York Times #1 bestselling author of 9 books about companies like Starbucks, Mercedes-Benz, Zappos, Airbnb, UCLA Health Systems, and The Ritz-Carlton Hotel Company. His latest book is Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges. Among other honors, Dr. Michelli has been named the #2 thought leader in Customer Service by Global Gurus.